Terms of Service

These terms provide a high-level engagement framework. Formal terms may be expanded in a master services agreement (MSA) or statement of work (SOW).

Engagement

Work begins after written confirmation and (where required) initial payment. Diagnostic and advisory fees are non-refundable once sessions are delivered.

Confidentiality

All proprietary information is treated as confidential and only used to perform agreed services.

Deliverables

Artifacts (reports, playbooks, plans) are provided in mutually agreed formats. Implementation ownership is clarified in the SOW.

Limitation of Liability

Aggregate liability limited to fees paid in the preceding 3 months. No consequential or indirect damages.

Governing Law

Colorado, USA.

Contact: phillip@marphil.us

Last updated 2025.