Refund Policy

Last updated: 1/29/2026

Refund Policy

Effective Date: 1/1/2026

At MarPhil LLC, we strive to provide exceptional consulting services to meet your needs. However, we understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which refunds are granted.

Eligibility for Refunds

  • Consulting Services: Refunds are available for consulting services if a cancellation request is made within 14 days of the initial payment and before ANY services have been rendered.
  • Workshops and Training Sessions: Refunds for workshops or training sessions are available if the cancellation is made at least 7 days prior to the scheduled date.
  • Digital Products: Refunds for digital products are not allowed, at any time.

Timelines

  • Processing Time: Once a refund request is approved, please allow 7-10 business days for the refund to be processed and credited back to your original method of payment.
  • Notification: You will receive an email confirmation once your refund has been processed.

Non-Refundable Items

  • Completed Services: Services that have already been delivered or completed are non-refundable.
  • Late Cancellations: Requests made outside the specified eligibility timelines are not eligible for refunds.
  • Administrative Fees: Any administrative or processing fees incurred during the transaction are non-refundable.
  • Meeting Cancellations: Any meetings that charge fees are not allowed for refund unless the meeting didn't happen. MarPhil LLC does NOT warrant that any meeting will net any results other than consultancy - meaning simply attending and speaking to the client is enough to be considered RENDERED SERVICE - thus warranting meetings with no refunds.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email our customer service team at [email protected] with the subject line "Refund Request".
  1. Provide Details: Include your name, contact information, invoice number, and a brief description of the reason for the refund request.
  1. Await Confirmation: Our team will review your request and respond within 3 business days with further instructions.

We appreciate your understanding and cooperation. For any questions regarding this policy, please do not hesitate to contact us.